FAQs

How long will one bar of soap last me? 

Our bar soaps are dependent on the frequency of usage.
Average duration based on purpose:
Face wash: 2 to 3 months.
Hand wash: 1 to 2 months

What can I use the soap for?

Our bar soaps are safe to use for all types of washes. (Safe for facial wash) It is also suitable to be used as a makeup remover/brush washer.

What is the shelf life of one bar of soap?

Cleansing properties of soap bars do not deteriorate over time, therefore, there is no expiry.

Our bar soaps are recommended to be used within 3-6 months as they contain 100% essential oils and therefore scents may naturally fade over time. 

Will there be any changes in the soap after time? 

Scents may fade. Shape and colours may also change due to usage. (Ps. It makes our soap all the more unique to you!)

What is the best way to store your product?

To be kept dry, out of direct sunlight and at room temperature. Keep soap drained between uses. Best if soap is placed on a protective surface such as a soap dish or plate.  

Is there lye in your soap? 

Yes and no. Without Lye, there won't be any soap as Lye is the base reactant to cause our ingredients to turn into soap. Although it is a chemical substance, lye will become deactivated once the soaps are cured and hence no longer present and harmful to you.

Our soaps are 100% chemical-free and safe for all skin types. 

Are your products tested on animals?

No, the core belief of Faire is treating your skin right and going natural. The same goes for our little furry friends, we don't test any product that may be harmful to them, all products are tested on our own skin.

Why should I use natural bath, body and home products? 

In an urban and modern society like ours, almost everything we eat, drink, bathe, touch and smell are chemically processed and commercialized. Many a time we only go for what's valued and hyped but how many of us really know the chemicals used to produce the benefit of your skincare product? 

Natural and organic skin remedies supplied by the earth have been effective for centuries. They are all your skin needs to remain healthy. Stick to the basics and enjoy the benefits. 

By willing to focus on the ingredients used on your tender skin and going natural, it is promised that there will not be any allergies to chemical substances. 

Fairé expresses a bigger message of pro-actively caring for your skin, to stop applying unseen chemicals and most importantly, to start treating your skin the right way. 

Do you ship intentionally?
No, we don't. Currently, we only mail in Singapore.

What are your payment methods?

Our current payment methods are Visa, Visa Debit, MasterCard, American Express, PayPal. We also accept Local Bank Transfer, PayNow or PayLah!

Drop us an email if you wish to do so.

When will my order be shipped?

We try our very best to get your orders delivered to you as fast as possible. Your order will be shipped via Singpost within 3 business days. During the holidays or high order volume seasons, it can take between 5-8 business days due to the peak period. 

Can I self-collect in Singapore?

Our pick up location will be at Dover, Choa Chu Kang, Sembawang, Sengkang and Redhill. Do reach out to us at info@fairesoapworks.com for self-collection arrangement. 

Can I customize an order?

Reach us at orders@fairesoapworks.com and provide us with the following:

  1. Purpose (e.g. corporate events, wedding favors & door gifts)
  2. Quantity (minimum order of 10 pieces/sets)
  3. Preferred colours, scent and design

If you aren't sure of how to go about choosing your design, simply reach us and we will be more than glad to help you!

*Do email us directly for possible collaborations/partnerships.